📖About & Usage

Owner agent — accountability this droid serves

Carol must keep customers informed and engaged throughout their purchasing journey. This droid fulfills the specific part where customers need to know their order status has changed—automatically notifying them without Carol having to manually send each message.

Droid responsibility

The droid watches for order status changes and immediately sends WhatsApp notifications to the right customers. This lets Carol scale customer communication without being bottlenecked—every status update reaches customers on the channel they already use.

What the droid actually does

• Checks for order status change events every 30 seconds
• Sends a WhatsApp message to each customer whose order status changed
• Keeps the notification flow going automatically around the clock

Boundaries

Does not create, modify, or cancel orders. Does not send notifications through other channels. Only acts on status changes triggered elsewhere—does not decide when to notify customers. Cannot handle manual or custom messages.

👤Owner

📚Recent initiatives

Initiatives that touched this droid — a short summary each; open one for the full story.